0
Shopping Cart
Home
Store
Browse All
Hosting Packages
Website Builder
Register a New Domain
Transfer Domains to Us
Announcements
Knowledgebase
Network Status
Contact Us
More
Account
Login
Forgot Password?
Portal Home
Knowledgebase
cPanel Related Issues
cPanel common questions and problems
Categories
cPanel Related Issues
78
Domain and DNS Issues
52
Email Issues
46
FTP Issues
17
Categories
cPanel Related Issues
(78)
Domain and DNS Issues
(52)
Email Issues
(46)
FTP Issues
(17)
Support
My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket
Search
Articles
Can I have access to the Cpanel's WHM?
We don't provide any access to the shared server's WHM because of security reasons.Such access...
Can I have more than one login for my cPanel?
Unfortunately you are not able to have more than one login for your Cpanel. This is a basic...
Could you please recreate my account like a new one?
Yes of course, we can recreate your account without a problem. Please note however that all...
Cpanel shows no images
In case Cpanel does not show images please follow these steps: Click on the link "show...
CreLoaded installation requires register_globals on
In order to satisfy this requirement for Creloaded please create a text file and name it php.ini....
Custom error pages do not work
In case you have problems with the custom error page for 404 or 500 errors you should create a...
File downloads from my site do not complete
The reasons for such problems vary and usually are connected with network issues.If you offer...
How to access my Cpanel by a domain name not registered by you?
You can access your Cpanel by any domain pointing to our server.Once your domain points to our...
How to add custom error pages?
Custom error pages can be created from Cpanel, Error pages.Once you create them you should...
How to change the default webserver charset?
You can change the default webserver character set by adding a custom rule in your .htaccess...
How to delete the default Yadonia Group page?
We configure all customer accounts with a default index page designed for the convenience of...
How to increase PHP Memory?
Some applications like Moodle advise that the PHP Memory is at least 40 MB. Unfortunately you...
I am having problems with my cronjob and/or it is not working
In case you have problems with your cron job please follow these steps for troubleshooting: Make...
I am having problems with the Hotlink protection
The functionality of the "Hotlink Protection" can be corrupted by custom rewrite rules...
I have problems setting up the mysql database for my application
If you have problems setting up the mysql database for your application please make sure that:...
I have some files with 755 permissions. Is this a security threat?
Having files with 755 permissions is not a security threat on our servers because we set each...
Is it possible to have folders with 777 permissions?
Sometimes it is required that certain folders have 777 / 666 permissions in order for PHP...
Is it possible to use SSL for FTP uploads?
Unfortunately no secure means of file uploads are offered on the shared server because of...
Mail/FTP users which cannot be created in cPanel
For security reasons, the creation of the following email/FTP users is not allowed in cPanel:...
My redirection set from Cpanel shows an error
When having problems with such redirections please log in your Cpanel, go to the File Manager and...
Why a password-protected directory asks twice for the password?
Usually the reason for this is that you have password-protected a subdirectory on your site. In...
« Back
Support
My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket
×
Close
Loading...
×
Choose language
العربية
Azerbaijani
Català
中文
Hrvatski
Čeština
Dansk
Nederlands
English
Estonian
Persian
Français
Deutsch
עברית
Magyar
Italiano
Macedonian
Norwegian
Português
Português
Română
Русский
Español
Svenska
Türkçe
Українська
Choose Currency
JD
USD
Generate Password
×
Please enter a number between 8 and 64 for the password length
Password Length
Generated Password
Generate new password
Copy